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About Us

Operating since 2009, WIZSUPPORT is an international internet company that operates in the "customer engagement" arena. Our core technology is a state of the art chat platform as well as a wide range of Real Time Sales & Support Applications.

Designed to answer large corporates needs as well as governmental bodies, financial institutions and call/media centres, our chat platform is the best and most inclusive of its kind. Hosted, on premise or cloud based, social media and mobile, live, robot or hybrid, on-line or off-line, text, voice or video and the list goes on and on. We probably have every related feature there is or are working on it right now and all is integrated into our one platform.

Wizsupport is an innovative, young, agile and flexible company that thinks out of the box. We work with our clients and understand their needs. Our wide range of products, some of which are exclusive to us, allow us to tailor a complete "all around" customer engagement solution and offer each of our clients a precise and accurate solution.

Our extensive line of products includes amongst other applications :

  • The most comprehensive chat solution for contact and call centres
  • Real time monitoring and controlling of on-line business
  • Interaction and Tailored customisation
  • telephony in data integration with existing systems (avaya, cisco, microsoft. salesforce and others)
  • Smartphone and iPad integration
  • Robots and HYBRID systems (a combination of robots and human operation)
  • AI ICR (Interactive Chat Response) robot
  • Text to voice addition
  • Web-to-Mobile communication
  • Exclusive and unique security features and architecture
  • "Logica", a strong marketing tool for a smart responsive site
  • Web based or on premise installation
  • Its "All in one"
  • Facebook chat applications

Wizsupport is an evolving, agile and creative company that never rests. We're always attentive to our clients and market need and are constantly developing the next thing so as to always be at the cutting edge.

While managing to develop an extensive line of products and through hard work, persistence and excellent service coupled with superior technology, Wizsupport managed to acquire extensive experience working and integrating our systems in organisations such as banks, insurance companies and finance institutions, municipalities and governmental organizations, communication, internet and media companies, integrators, hospitals, education and commercial and more.

our goals

Lower TCO of customer engagement

MULTIPLE CUSTOMER ENGAGEMENT SIMULTANEOUSLY

REAL TIME PERFORMANCE ANALYSIS

ROUTING CALLS BY PROFILES AND THEMES

OPTIMIZATION BASED ON STRUCTURED SET OF LINKS